Free shipping applies on orders over $60 in Canada. Gift card purchases do not count towards the $60 minimum. For orders that don’t meet the free shipping minimum, shipping charges will be calculated at checkout. Actual delivery times may vary and are not guaranteed.
Returns vary by product. Please contact us for more details.
Balzac’s Coffee Roasters will never sell, trade or distribute your information to another company for any reason, without your consent, other than to deliver the purchased product. We utilize Shopify, one of the most secure and trusted ecommerce services available to power our online store. They provide high levels of security and encryption. Your credit card information is collected when you place an order, and it is only used to process your order. We do not retain credit card numbers for future orders.
All prices are in Canadian Dollars (CAD). Balzac’s Coffee Roasters currently accepts Visa, Mastercard, and American Express credit cards for online purchases. Prices are subject to change without notice. The product price does not include shipping.
Sales tax is applied where required.
After you submit your order, you will receive a confirmation that your order was received. Your order will be shipped no more than three business days after the payment has been approved.
If you have any questions or concerns about our policies, products, or any other queries, please contact us!
Canada Post has gone on strike and therefore to ensure your order is processed without delays, we have switched to alternative carriers. These carriers have confirmed they can handle the extra volume, but there could be slight delays in some cases.
We are committed to delivering your order as smoothly as possible. If you have any questions or concerns, feel free to reach out to us via the contact us page.